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RV Retailer Opens 3rd RVR University Training Center in N.C.

July 6, 2021


FORT LAUDERDALE, Fla. – RV Retailer, LLC (RVR) announced today (June 9) that it has opened its third RVR University Training Center at its RV One Superstores in Charlotte, N.C., joining similar centers at its Sierra RV dealership campus in Utah and its Motor Home Specialist location in the Dallas/Fort Worth market in Texas.

Jon Ferrando

“This third best-in-class RVR University Training Center reflects our commitment to investing in our people, a core value that RV Retailer was founded on in 2018. Investing millions on state of the art training facilities is a major investment to ensure we provide our 2,000-plus associates with the right job skills and top-notch career advancement opportunities,” RVR Chief Executive Officer and President Jon Ferrando stated in a release.

Taylore Elliott

“RV Retailer has developed seven different industry-first programs that will be taught at the RVR University Training Centers from a Service Technician Program to the recent Service Technician Mentor program hosted the week of the opening of the Charlotte Training Center.” said Taylore Elliott, VP, chief human resource officer of RVR. “The RVRU training centers will host and train over 1,000 associates in the next year.”“This training center has 20 service bays for technician training, plus high tech classrooms that can train up to 100 associates at a time,” said Ferrando.

Chris Glenn

“We are pleased that Lippert Components has provided a uniquely equipped fifth-wheel frame to our Charlotte Training Center that will allow service techs to train on both electric and hydraulic leveling and slide out systems as well as axles and brakes.  We thank the LCI team for its support of our training,” said Chris Glenn, vice president of service and parts for RVR.

RV Retailer completes its buildout out of three state-of-the-art training facilities in three regional locations to train associates. This is a multi-million-dollar commitment in training at all functional roles of the store from service technicians to general managers.

As mentioned, the first training center opened in April and is located in the Dallas/Fort Worth metroplex area at Motor Home Specialties (MHS). MHS is the world’s largest volume retailer in motor homes for 8 consecutive years. The second facility was completed in May in Salt Lake City, Utah market at Sierra RV that boasts a 32-service bay facility.  The final location was completed in North Carolina at RV One Superstores Charlotte ahead of the summer RV surge. These facilities were selected for more than their location, as they boast some of the largest service facilities in the industry in their respective regions with best-in-class service equipment and tooling for hands on training.

Facilities are equipped with remote conference capabilities to collaborate with instructors and associates. The instructor led programs of RV Retailer University will be taught in a classroom setting built at the regional training centers. The training centers will vary in size with the ability to accommodate up to over 100 associates in a class room. The training facilities are expected to train over 1,000 associates per year.

To learn more about RV Retailer, please visit www.rvretailer.com.

About RV Retailer

RV Retailer is a leading RV retail company in the United States with the goal of providing an outstanding sales, service and ownership experience for recreational vehicle customers with a focus on new and used sales, service and parts, and customer financial services. RV Retailer is led by co-founders Ferrando and John Rizzo, executive vice president, chief financial officer and treasurer. Ferrando and Rizzo were instrumental in building America’s largest automotive retailer from start-up to over $20 billion in revenue. RV Retailer’s leadership team has over 250 years of automotive and RV retail industry experience.

RV Retailer has 55 RV stores in Alabama, Arizona, Colorado, Florida, Georgia, Indiana, Iowa, Kentucky, Missouri, Ohio, New York, North Carolina, South Carolina, Tennessee, Texas and Utah. Regional store brands include: RV One Superstores, Motor Home Specialist, ExploreUSA, Sonny’s Camp-N-Travel, Cousins RV, Camper Clinic, Lifestyle RVs, Family RV Group, Northgate RV and Tom’s Camperland, which sell a wide range of new and used RV brands with thousands of RVs in inventory.